Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) page, where we address common queries and provide helpful answers to enhance your browsing experience.

The delivery time depends on the availability of the goods. In addition, the delivery time varies by destination country and shipping method. We aim to dispatch your order as soon as possible. We will inform you as soon as we have information about the transport.

Yes, we offer international shipping. We ship to most countries around the world. Would you like to ship to an alternative shipping address and this address is not already selectable by default? Please indicate this in the comments field during the ordering process. Shipping costs will be charged afterwards based on actual costs

Import duties, taxes or other customs charges may apply to international orders. These charges vary by country and are the buyer’s responsibility. We recommend you contact your country’s customs authorities for more information on any additional charges.

Our return policy for international orders follows the same guidelines as for domestic orders. See also page warranty-return

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